Job in airlines

If asked to make a list of jobs in an airline, most people would immediately think of pilots or maintenance technicians. But, although their work is definitely important, it is only one part of what keeps an aircraft in the air. There are many professions that are important for the functioning of an airline.

Let us look at some of them:

The Flight Operations Engineer

The Flight Operations Engineer ensures that all work is carried out in accordance with applicable regulations and all other applicable standards. Prepares and administers performance packages and acts as the focal point for the analysis, evaluation and reporting of aircraft performance. Designs and provides technical input to operational documentation. Disseminates information to operational technicians, flight support and planning engineers.

Cabin crew member

A flight attendant’s main responsibility is to make sure that passengers are safe. Next, the must provide excellent customer service. If you love travelling this job could be for you!

Administrative officer 

Every airline, large and small, needs administrative support staff to keep the office running smoothly. These positions include secretaries, data entry clerks, receptionists, communications and PR specialists and those working in the human resources department who manage or supervise recruitment, labour relations issues and training.

The Operations office

The operations officer needs good communication skills: receiving and transmitting information to and from pilots, ground staff and other personnel. He must be able to prioritise a large number of projects and activities. When flights are overbooked or problems arise that may delay activities, the operations office must make decisions to rectify the situation in a way that does not adversely affect the programme.

The Flight Dispatcher 

Flight Dispatchers are responsible for ensuring the safe flight of an aircraft, this includes the preparation of a flight plan. The flight plan is a detailed schedule of destinations, stopovers, distance, expected fuel consumption, winds aloft, weather conditions, altitude and alternative destinations in case of problems.

The Aviation Lawyer

Aviation lawyers specialise in cases relating to commercial or general aviation, government agencies or companies. They specialise in national and international law both in the protection of aircraft operators and in compensation cases for individuals (for more information: Aviation Operation for Law Firms Course


The aviation sector is characterised by the extensive use of acronyms, let’s see some of them:

AO Aircraft Operator

AOC Air Operator Certificate

ATFM Air Traffic Flow Management

ATM Air Traffic Managemen

ATPL Air Transport Pilot Licence

CC Cabin Crew Member

CTOT Calculated Take-off Time

CPT Captain

CRM Crew Resourse Management

EASA European Aviation Safety Agency

EFPL Extended Flight Plan FDA Fleet Delay Apportionment

ENAC Ente Nazionale per l’Aviazione Civile

FO First Officer

FOC Flight Operations Centre

FPL Flight Plan

HT Head of Training

ICAO International Civil Aviation Organization

NPCT Crew Training Post Holder

OCC Operations Control Centre

PF Pilot Flying

PIC Pilot in Command

SESAR Single European Sky ATM Research Programme